Shipping policy

Effective from: 4 November 2026 · Version: 1.3

1. Delivery times

Standard delivery time is 2–5 working days for items in stock. Gas springs that are not in stock are assembled to order and delivered in about 7 days. During peak periods or high order volumes, delivery times may be slightly longer. These delivery times are estimates, unless a binding delivery date has been expressly agreed. If no other delivery time has been agreed, we deliver without undue delay and no later than 30 days after the contract is concluded. If delivery is late, you have the rights provided by the law that applies to you, including, where the law allows, setting us an additional reasonable period to deliver and then terminating the contract and being refunded.

2. Shipping partners

We ship with PostNord and DHL. In some cases, products are shipped directly from our suppliers via their logistics partners.

3. Shipping costs

Your shipping cost depends on the delivery destination and is shown at checkout before you complete your purchase.

4. Delivery area

We deliver to all EU member states except Sweden. Customers in Sweden are welcome to shop at valeryd.se. For deliveries outside the EU, please contact us at support@valeryd.se for a quote before placing your order.

5. Customs and import VAT

Prices on valeryd.com are shown in EUR and include VAT. For deliveries within the EU customs and VAT area, no customs duties or additional import charges are normally payable. Special rules can apply to certain territories with their own tax or customs status. The total price, including shipping, is shown before you complete your order, and any additional costs that apply to your destination are stated before you complete the purchase.

6. Delivery address

Please make sure that your delivery address is complete and correct. If incorrect or incomplete details that you gave us cause a delay or a failed delivery, we are not responsible to the extent the problem was caused by those details; this does not affect our statutory responsibility for delivering the goods, or our responsibility for errors by us or by a carrier for whom we are responsible. Once an order confirmation has been sent, we will try to help with a change of address where we can, but we cannot guarantee that it is possible.

7. Transport damage

The risk of loss or damage passes to you when you, or a third party you have named other than the carrier, physically receive the goods. Please report visible transport damage to the carrier and to us as soon as possible. Late reporting does not affect your statutory rights.

8. Uncollected parcels

Parcels are typically held at the service point for 7–14 days before being returned to us. If a parcel is not collected and we incur costs as a result of your failure to fulfil your contractual obligations, we may seek reimbursement of reasonable, actual and documented costs, such as carrier return shipping charges, to the extent permitted by applicable law. We do not charge an automatic fixed fee for uncollected parcels. This does not restrict your statutory right of withdrawal (see our Return and Refund Policy).

9. Contact

For questions about the delivery of your order, contact us at order@valeryd.se or call +46 512 81920.

Valeryd AB
Lindbladsvägen 4B
447 37 Vårgårda, Sweden
Email: info@valeryd.se
Phone: +46 512 81920
Company reg. no: 556413-0242
VAT: SE556413024201

Last updated: 4 November 2026 · Version: 1.3